PRIVACY POLICY
At Pure Billing Inc, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we share it, in connection with our medical billing services.
Information We Collect
We collect the following types of personal information:
Personal Information: Your name, contact details, and insurance information when you interact with our services.
Health Information: Medical information necessary for billing and claims processing.
Payment Information: Payment details needed to process transactions securely.
SMS Opt-in Information: Phone numbers provided for SMS communications.
How We Use Your Information
We use your information for the following purposes:
Providing Services: To manage and deliver our medical billing services.
Processing Payments: To securely process payments and send invoices.
Communication: To communicate with you about your account and our services.
Legal Compliance: To comply with legal and regulatory requirements.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure data storage.
Information Sharing
We want to assure you that:
No Sale or Rent: We do not sell or rent your personal information to third parties.
Necessary Sharing: We may share your information only with:
Healthcare Providers and Insurance Companies: As necessary for billing purposes.
Third-Party Service Providers: Vendors that assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Regulatory Authorities: As required by law.
SMS Information: We do not share SMS consent or phone numbers collected for SMS communications with any third parties. Your phone number is kept confidential and used solely for sending SMS related to billing.
Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal data, subject to legal obligations.
Withdraw consent for data processing where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Pure Billing Inc.
1812 W Burbank Blvd #7037,
Burbank, CA 91506
info@pure-billing.com
+1 (669) 260-9222
Terms of Service for SMS Communications
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from Pure Billing Inc., messages may be received related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Example: “Hello, this is a reminder of your upcoming appointment with Dr.Daniel at Sonora,CA,United States on 30-January-2024 at 15:30. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointments/billing, etc.
“Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from Pure Billing Inc can be done in the following ways:
Verbally, during a conversation
By submitting an online form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.pure-billing.com/contact-us/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
